REFUND POLICY
Online Course Fees
Once your enrolment is accepted and access to the online resources have been provided there is NO REFUND available for our Online Marine Licence / PWC Training Course.
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Face to Face Course Fees
All refunds must be requested in writing with name, address, contact details, course details, date and reason for requesting a refund.
The following refund policy applies:
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If a student gives more than 2 business days notice of cancelling their booking a full refund will be given or they can transfer the next available course.
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If a student gives less than 2 business notice of cancelling their booking 50% of the course fee will be refunded or they can transfer to the next available course.
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If a student does not attend the course and has not contacted our office to cancel the booking prior, no refund will be given.
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Seaton Training reserves the right to cancel any training at any time. If a course is cancelled by Seaton Training, 100% of any course fees paid by students for that course will be refunded or the students can transfer to the next available course.
Any person who has pre-paid for a course and is not successful at completing the assessment process will be given a full refund of their course fee for that course, or they can attend our next course for further training at no additional cost.
Course fees are non-transferable.
Seaton Training will assist with any credit card fraud investigation that a student raises with their financial institution to ensure customer satisfaction.
For Refund requests please email / fax / write to the Training Manager as follows:
Training Manger
Seaton Training Pty Ltd
PO Box 85 Axedale Vic 3551
Phone: (03) 5433 6223
Fax: (03) 5433 6213
Email: seatontraining@iprimus.com.au
Version 3 July 2020